Question 1

Is your kitchen 100% gluten-free?

Accepted Answer

Yes. Our production kitchen is fully dedicated — no wheat, no barley, no rye ever enters the space. Utensils, containers and surfaces are exclusively gluten-free.

Question 2

How long do your bakes stay fresh?

Accepted Answer

Miniloaves and cakes stay fresh for 3–4 days at room temperature and up to 3 weeks in the freezer. Brownies keep for a week refrigerated. Freezing does not affect texture.

Question 3

Do you deliver in Nairobi?

Accepted Answer

Yes. We deliver across Nairobi and its surroundings. Orders placed before 10am are typically dispatched the same or next day depending on the schedule.

Question 4

Can I customise a cake for a celebration?

Accepted Answer

Absolutely — birthdays, anniversaries, weddings. Reach out on +254 798 078 809 or via the contact form at least 5 days before the date.

Question 5

What flours do you use?

Accepted Answer

Primarily cassava, coconut, chickpea, teff and rice flours — all sourced locally from trusted, mostly women-led African suppliers. If you react to any of these, let us know when ordering — we can bake with a different gluten-free flour on request (for example, sweet potato flour).

Question 6

What is the Gluten-Freedom Protocol?

Accepted Answer

A two-part programme for people with celiac disease or gluten sensitivity. Part 1 is a structured 30-day Gut Restoration plan addressing gluten-induced villi atrophy and inflammation. Part 2 is Reintroduction, guided at your body's pace — you reintroduce foods one at a time, observe for three days, and only advance when your body is ready. By the end you've reached food freedom.

Question 7

Is the Gluten Freedom Protocol suitable for Eosinophilic Esophagitis (EoE)?

Accepted Answer

Yes. EoE management centers on identifying dietary triggers and soothing esophageal and gut inflammation. The Gluten Freedom Protocol provides a structured, real-food elimination and reintroduction roadmap paired with daily symptom tracking (reflux, pain, motility) so you can safely identify triggers while restoring your gut lining.

Question 8

How long does the full protocol take?

Accepted Answer

Part 1 runs for 30 days. Part 2 unfolds at your body's pace and depends on your body's response to each reintroduced food — some members complete it in 8–12 weeks, others take longer. There is no rush; the sequence, not the calendar, is the framework.

Question 9

What does the protocol cost, and what do I get?

Accepted Answer

The complete two-part protocol is KSh 8,500. It includes weekly shopping guides, African family recipes, and free ongoing access to the Wellness Hub platform — the daily tracking dashboard, daily gluten-free tips, symptom journal, and the ability to book 1:1 consultations. 1:1 coaching packages are priced separately.

Question 10

What's on the platform I get access to?

Accepted Answer

The full protocol content, a daily tracking dashboard (log what you ate and how your body responded), a symptom and progress journal, daily gluten-free tips, and booking for 1:1 consultations with Ngina Kabicho. You also get access to a private WhatsApp support community for peer support, extra help, and first notice of upcoming events.

Question 11

When can I expect to feel better?

Accepted Answer

Most members notice reduced bloating and clearer energy within the first 10–14 days of Part 1. Full gut lining recovery typically takes 3 to 6 months depending on baseline gut health, adherence, and how strict cross-contamination control is at home.

Answers, from the Compass.

The Bakery

The Gluten-Freedom Protocol

Free 2-Minute Gluten Sensitivity Assessment